Basic infrastructure in Mokokchung is maintained by state government departments. Electricity is supplied by the Department of Power, Nagaland, drawing from the regional grid, though seasonal power outages can occur during the monsoons.
Water supply is a mix of municipal piped water (managed by the Public Health Engineering Department) and private reliance on natural springs and borewells. Telecommunications have improved significantly, with major providers like BSNL, Jio, and Airtel offering 4G cellular and broadband internet services. The city is currently undergoing gradual upgrades in waste management and road surfacing, though the challenging terrain makes infrastructure maintenance an ongoing civic challenge.

